Amazon News / FBA Policy

Amazon has shortened the response window for unfulfillable FBA inventory in the UK and nine European marketplaces. The change is easy to miss, but for sellers with weak return routing or unattended local accounts, 14 days is not much time.

Effective: October 28, 2026
Markets: UK and nine EU stores
Action: Review automated unfulfillable settings
Amazon packages moving through a European fulfillment center
Amazon packages moving through a fulfillment facility. Photo: Amazon Press Center.

Amazon’s new FBA inventory required removals policy takes effect today. If a seller has not enabled automated unfulfillable settings, Amazon says it may dispose of or donate affected inventory after providing 14 days’ notice. The rule covers the United Kingdom, Germany, France, Italy, Spain, Sweden, Poland, the Netherlands, Belgium, and Ireland.

The previous notice period was 23 days. That earlier window had already been reduced from 30 days in September 2024, so the latest update is not a minor wording change. It removes more than a week from the time available to investigate an unsellable unit, arrange a return, or choose liquidation.

The short version
Sellers who do nothing can no longer assume unfulfillable stock will sit in FBA for several weeks. Amazon’s stated options are straightforward: submit a manual removal order, enable liquidation to recover some value, or configure a return to a valid address or third-party freight forwarder.

What Amazon changed

Policy point Before From October 28, 2026
Notice period for unfulfillable FBA inventory 23 days 14 days
When the rule applies Automated unfulfillable settings not enabled Same trigger, but a shorter response window
Seller options Manual removal, return, or liquidation Manual removal, return, or liquidation
Amazon’s action after notice Dispose of or donate inventory Dispose of or donate inventory after 14 days

Amazon frames the update as a way to create more room for sellable products and reduce storage costs. Operationally, though, the important part is the clock. A notice arriving during a holiday, a staff absence, or a backlog of customer returns can now expire before a monthly inventory review even begins.

Unfulfillable does not mean slow-moving

This policy concerns unfulfillable inventory: units Amazon has determined cannot currently be sold through FBA. Common examples include customer returns that fail inspection, products damaged in transit or handling, defective units, and items whose condition no longer matches the listing.

That is different from old but still sellable inventory, and it is also different from stranded inventory where the offer has a listing problem. Sellers should not treat one dashboard as a substitute for the others. A healthy aged-inventory report can coexist with a small but expensive pile of unfulfillable units.

Amazon employee stowing inventory inside a fulfillment center
Inventory being placed into storage at an Amazon fulfillment center. Photo: About Amazon.

Where this becomes painful in real operations

The risky cases are rarely the obvious ones. A seller with one marketplace, one warehouse, and a current return address can make a quick decision. The problems appear when an account spans several countries and the return path was designed months ago.

Pan-European inventoryA unit can become unfulfillable in a country where the team has no local warehouse routine or responsible owner.
Invalid return routingA dormant address, missing local contact, or freight forwarder that no longer accepts returns can turn “return” into another exception.
Low-value productsReturn shipping may cost more than the unit, but default disposal can still destroy recoverable value across hundreds of units.
Disconnected teamsFinance may want liquidation, quality control may need samples back, and the marketplace operator may not know who can approve either choice.

In practice, the difficult decision is not simply “return or liquidate.” It is deciding by SKU. A high-margin product with a suspected packaging defect may be worth returning for inspection. A low-cost accessory with scattered damage may be better suited to liquidation. A regulated or branded item may require tighter control than either default workflow provides.

What sellers should check today

  1. Open every affected marketplace separately. Do not assume the setting chosen in Germany is identical in the UK, Ireland, or another EU store.
  2. Review Settings > Fulfilment by Amazon > Automated unfulfillable settings. Amazon’s inventory guidance points sellers to this section for automatic removals of unsellable units.
  3. Confirm the destination, not just the toggle. Test the return address, contact name, phone number, and any third-party freight-forwarder requirements.
  4. Choose a default by economics. Compare expected liquidation recovery with return shipping, receiving, inspection, relabeling, and resale costs.
  5. Download current reports. Review unfulfillable inventory, removal orders, and inventory-ledger activity so the team has a dated record of affected units and actions.
  6. Assign a weekly owner. A 14-day policy does not fit a monthly review cadence. Someone should own the alert, decision, and completed removal check.
A practical control: set an internal response target of five business days. That leaves time to fix a bad address, resolve an approval delay, or create a manual removal order before Amazon’s deadline becomes the only deadline.

Return or liquidate: make the choice before the notice arrives

Return is usually the better default when the unit is valuable, the failure reason is uncertain, or the business needs the item for quality investigation. It also makes sense when products can be inspected, repackaged, refurbished, or sold through another channel. But the calculation must include cross-border shipping and the cost of receiving exceptions at the warehouse.

Liquidation can be more rational for inexpensive, bulky, or operationally awkward inventory. It may recover some value without paying to bring units back. The trade-off is control: the seller receives less visibility into the product’s condition and less opportunity to learn why it became unfulfillable.

For many brands, the right policy will be a split rule: return high-value and quality-sensitive SKUs, liquidate low-value units, and manually review products with safety, compliance, or brand-protection concerns. The 14-day notice makes that rule worth documenting now rather than improvising per email.

What the policy signals

Amazon is continuing to push inventory decisions closer to real time. The company has capacity incentives to remove stock that cannot generate a customer order, while sellers carry the financial and brand consequences of the disposal path. That tension is not new. What is new is how little time remains for an unattended process to correct itself.

The policy will matter most to sellers who considered automated removals optional. They are now effectively a risk-control setting. Turning them on is only the first step; the destination, economics, and internal owner determine whether the automation protects value or merely moves the problem somewhere else.

Bottom line

Amazon’s 14-day FBA removal window is now live across the UK and nine EU marketplaces. Sellers do not need a new software stack to respond, but they do need current settings, a working return route, and a decision rule that matches product value. The safest time to test that workflow is before the next unfulfillable notice lands.

Sources: Amazon Seller Central, Changes to program policies; Amazon Seller Central, FBA inventory management guidance; Amazon Press Center image library.

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